Frequently Asked Questions
Frequently Asked Questions
What is Metafide’s Beta program?
The Beta program is an early access phase for SURGE by Metafide, where players can compete, test features, and earn rewards before the full public launch.
What is Metafide’s Beta program?
The Beta program is an early access phase for SURGE by Metafide, where players can compete, test features, and earn rewards before the full public launch.
What is Metafide’s Beta program?
The Beta program is an early access phase for SURGE by Metafide, where players can compete, test features, and earn rewards before the full public launch.
How long does Beta run and at what hours?
Beta will run for an extended period as we continue testing, gathering feedback, and adding features. Beta is open for gameplay weekdays, 24/5 (closed Saturday 12:01am to Monday 12:01am Universal Time), Beta gameplay is available on weekdays from 9:25am ET to 9:30pm ET, with live support available 24/7 through Discord, the in-game application, and this website.
During Beta, we're offering hosted game sessions called "Supercharged Events," where there's a concentration of players in the game.
Supercharged events occur daily beginning Oct 6 during Beta gameplay hours, one from 9:30–10:30am ET weekdays and again at 2:30pm ET Mondays, Wednesdays, and Fridays and 8:30pm ET Tuesdays, Thursdays.
As an incentive to come during these hours, we also offer boosted rewards. We stream on Twitch so that winners can really show off their leaderboard wins.
How long does Beta run and at what hours?
Beta will run for an extended period as we continue testing, gathering feedback, and adding features. Beta is open for gameplay weekdays, 24/5 (closed Saturday 12:01am to Monday 12:01am Universal Time), Beta gameplay is available on weekdays from 9:25am ET to 9:30pm ET, with live support available 24/7 through Discord, the in-game application, and this website.
During Beta, we're offering hosted game sessions called "Supercharged Events," where there's a concentration of players in the game.
Supercharged events occur daily beginning Oct 6 during Beta gameplay hours, one from 9:30–10:30am ET weekdays and again at 2:30pm ET Mondays, Wednesdays, and Fridays and 8:30pm ET Tuesdays, Thursdays.
As an incentive to come during these hours, we also offer boosted rewards. We stream on Twitch so that winners can really show off their leaderboard wins.
How long does Beta run and at what hours?
Beta will run for an extended period as we continue testing, gathering feedback, and adding features. Beta is open for gameplay weekdays, 24/5 (closed Saturday 12:01am to Monday 12:01am Universal Time), Beta gameplay is available on weekdays from 9:25am ET to 9:30pm ET, with live support available 24/7 through Discord, the in-game application, and this website.
During Beta, we're offering hosted game sessions called "Supercharged Events," where there's a concentration of players in the game.
Supercharged events occur daily beginning Oct 6 during Beta gameplay hours, one from 9:30–10:30am ET weekdays and again at 2:30pm ET Mondays, Wednesdays, and Fridays and 8:30pm ET Tuesdays, Thursdays.
As an incentive to come during these hours, we also offer boosted rewards. We stream on Twitch so that winners can really show off their leaderboard wins.
How long is gameplay during Beta? Is it different than general release?
Beta is open for gameplay weekdays, 24/5 (closed Saturday 12:01am to Monday 12:01am Universal Time),Beta gameplay is open weekdays, 9:25am ET to 9:30pm ET. Our aim is to have a 24/7 game available at launch.
How long is gameplay during Beta? Is it different than general release?
Beta is open for gameplay weekdays, 24/5 (closed Saturday 12:01am to Monday 12:01am Universal Time),Beta gameplay is open weekdays, 9:25am ET to 9:30pm ET. Our aim is to have a 24/7 game available at launch.
How long is gameplay during Beta? Is it different than general release?
Beta is open for gameplay weekdays, 24/5 (closed Saturday 12:01am to Monday 12:01am Universal Time),Beta gameplay is open weekdays, 9:25am ET to 9:30pm ET. Our aim is to have a 24/7 game available at launch.
How do I report issues?
You have four ways of reporting issues: our in-app support function, through our Discord, Telegram, or email support through Zendesk. We can also send you a DM from our Zendesk portal.
How do I report issues?
You have four ways of reporting issues: our in-app support function, through our Discord, Telegram, or email support through Zendesk. We can also send you a DM from our Zendesk portal.
How do I report issues?
You have four ways of reporting issues: our in-app support function, through our Discord, Telegram, or email support through Zendesk. We can also send you a DM from our Zendesk portal.
What is SURGE and how is that related to your game, Spot On?
SURGE is the name of Metafide’s game platform. Games like Spot On and Range Rivals (coming soon) live on the SURGE platform. The SURGE platform shares the Metafide wallet.
What is SURGE and how is that related to your game, Spot On?
SURGE is the name of Metafide’s game platform. Games like Spot On and Range Rivals (coming soon) live on the SURGE platform. The SURGE platform shares the Metafide wallet.
What is SURGE and how is that related to your game, Spot On?
SURGE is the name of Metafide’s game platform. Games like Spot On and Range Rivals (coming soon) live on the SURGE platform. The SURGE platform shares the Metafide wallet.
How do I play? Do I just pick a price or a direction?
Your only goal is to predict price of the asset. We currently offer two assets for gameplay: BTC and NVDA. Unlike other markets, we offer more than the usual binary options of up or down, above or below. In Spot On, your reward depends on how close your prediction is to the actual price and how well-timed your prediction is.
How do I play? Do I just pick a price or a direction?
Your only goal is to predict price of the asset. We currently offer two assets for gameplay: BTC and NVDA. Unlike other markets, we offer more than the usual binary options of up or down, above or below. In Spot On, your reward depends on how close your prediction is to the actual price and how well-timed your prediction is.
How do I play? Do I just pick a price or a direction?
Your only goal is to predict price of the asset. We currently offer two assets for gameplay: BTC and NVDA. Unlike other markets, we offer more than the usual binary options of up or down, above or below. In Spot On, your reward depends on how close your prediction is to the actual price and how well-timed your prediction is.
Am I competing against AI or are there other players? Does everyone play live, in real-time?
Players compete in live, real-time rounds. Everyone plays the same asset, same timer, same data. Rounds are in one-minute and one-day intervals.
Am I competing against AI or are there other players? Does everyone play live, in real-time?
Players compete in live, real-time rounds. Everyone plays the same asset, same timer, same data. Rounds are in one-minute and one-day intervals.
Am I competing against AI or are there other players? Does everyone play live, in real-time?
Players compete in live, real-time rounds. Everyone plays the same asset, same timer, same data. Rounds are in one-minute and one-day intervals.
What’s the red line across the game and how is it generated?
The AI generated line is Metafide’s neural network forecast, trained on real-time market data. It updates each game and shows where the AI thinks the price is headed.
What’s the red line across the game and how is it generated?
The AI generated line is Metafide’s neural network forecast, trained on real-time market data. It updates each game and shows where the AI thinks the price is headed.
What’s the red line across the game and how is it generated?
The AI generated line is Metafide’s neural network forecast, trained on real-time market data. It updates each game and shows where the AI thinks the price is headed.
Can rewards be withdrawn during Beta?
Yes. When you play with USDC, winnings can be withdrawn during Beta through the supported on- and off-ramps.
Can rewards be withdrawn during Beta?
Yes. When you play with USDC, winnings can be withdrawn during Beta through the supported on- and off-ramps.
Can rewards be withdrawn during Beta?
Yes. When you play with USDC, winnings can be withdrawn during Beta through the supported on- and off-ramps.
Can I promote Beta on my own social media?
Yes! Within the game in the "Refer a Friend" section you'll be able to generate your own referral link and, yes, we encourage you to promote Beta to your followers.
Can I promote Beta on my own social media?
Yes! Within the game in the "Refer a Friend" section you'll be able to generate your own referral link and, yes, we encourage you to promote Beta to your followers.
Can I promote Beta on my own social media?
Yes! Within the game in the "Refer a Friend" section you'll be able to generate your own referral link and, yes, we encourage you to promote Beta to your followers.
What are Supercharged Events? What are the hours of the Supercharged Events?
During Beta, beginning October 6, we offer Supercharged events, high-energy “power hours” of gameplay hours where there’s a concentration of players in the game and special incentives and prizes are awarded. which means a higher prize pool. We stream on Twitch so that winners can show off their leaderboard wins!
Beta is open for gameplay weekdays, 24/5 (closed Saturday 12:01am to Monday 12:01am Universal Time). Two daily Supercharged events take place, one from 9:30–10:30am ET weekdays and again at 2:30pm ET Mondays, Wednesdays, and Fridays and 8:30pm ET Tuesdays, Thursdays.
What are Supercharged Events? What are the hours of the Supercharged Events?
During Beta, beginning October 6, we offer Supercharged events, high-energy “power hours” of gameplay hours where there’s a concentration of players in the game and special incentives and prizes are awarded. which means a higher prize pool. We stream on Twitch so that winners can show off their leaderboard wins!
Beta is open for gameplay weekdays, 24/5 (closed Saturday 12:01am to Monday 12:01am Universal Time). Two daily Supercharged events take place, one from 9:30–10:30am ET weekdays and again at 2:30pm ET Mondays, Wednesdays, and Fridays and 8:30pm ET Tuesdays, Thursdays.
What are Supercharged Events? What are the hours of the Supercharged Events?
During Beta, beginning October 6, we offer Supercharged events, high-energy “power hours” of gameplay hours where there’s a concentration of players in the game and special incentives and prizes are awarded. which means a higher prize pool. We stream on Twitch so that winners can show off their leaderboard wins!
Beta is open for gameplay weekdays, 24/5 (closed Saturday 12:01am to Monday 12:01am Universal Time). Two daily Supercharged events take place, one from 9:30–10:30am ET weekdays and again at 2:30pm ET Mondays, Wednesdays, and Fridays and 8:30pm ET Tuesdays, Thursdays.
What happens at Supercharged Events?
Supercharged Events have two co-hosts, one to MC the event and the other to answer your support questions. MC’s are special guests - tune in to find out who they might be. During the event, MC’s will narrate gameplay like finance as a sport. Extra prizes are available not only to big winners of the game, but also to those who participate actively in the chat.
What happens at Supercharged Events?
Supercharged Events have two co-hosts, one to MC the event and the other to answer your support questions. MC’s are special guests - tune in to find out who they might be. During the event, MC’s will narrate gameplay like finance as a sport. Extra prizes are available not only to big winners of the game, but also to those who participate actively in the chat.
What happens at Supercharged Events?
Supercharged Events have two co-hosts, one to MC the event and the other to answer your support questions. MC’s are special guests - tune in to find out who they might be. During the event, MC’s will narrate gameplay like finance as a sport. Extra prizes are available not only to big winners of the game, but also to those who participate actively in the chat.
Can I practice before joining a Supercharged Event?
You can, during open Beta play periods. You can join regular games to get familiar with the gameplay before competing in higher-stakes events.
Can I practice before joining a Supercharged Event?
You can, during open Beta play periods. You can join regular games to get familiar with the gameplay before competing in higher-stakes events.
Can I practice before joining a Supercharged Event?
You can, during open Beta play periods. You can join regular games to get familiar with the gameplay before competing in higher-stakes events.
Can I co-host a Supercharged Event for my community?
Yes! Partner clubs and communities can request to co-host events during Beta. Email us at partnerships@metafide.io
Can I co-host a Supercharged Event for my community?
Yes! Partner clubs and communities can request to co-host events during Beta. Email us at partnerships@metafide.io
Can I co-host a Supercharged Event for my community?
Yes! Partner clubs and communities can request to co-host events during Beta. Email us at partnerships@metafide.io
I noticed you have partnerships with other projects. How do I join?
If you represent a club, project, or community, reach out through our Discord or email us at partnerships@metafide.io to explore collaboration.If you’d like to partner with us, reach out!
I noticed you have partnerships with other projects. How do I join?
If you represent a club, project, or community, reach out through our Discord or email us at partnerships@metafide.io to explore collaboration.If you’d like to partner with us, reach out!
I noticed you have partnerships with other projects. How do I join?
If you represent a club, project, or community, reach out through our Discord or email us at partnerships@metafide.io to explore collaboration.If you’d like to partner with us, reach out!
Is there a separate leaderboard for clubs and individuals?
Not yet, but we plan to support a teams function in 2026.
Is there a separate leaderboard for clubs and individuals?
Not yet, but we plan to support a teams function in 2026.
Is there a separate leaderboard for clubs and individuals?
Not yet, but we plan to support a teams function in 2026.
How do token projects sponsor rewards?
Token projects can contribute to event prize pools in exchange for brand placement and community engagement opportunities. Contact us at partnerships@metafide.io
How do token projects sponsor rewards?
Token projects can contribute to event prize pools in exchange for brand placement and community engagement opportunities. Contact us at partnerships@metafide.io
How do token projects sponsor rewards?
Token projects can contribute to event prize pools in exchange for brand placement and community engagement opportunities. Contact us at partnerships@metafide.io
How does my club track signups from our link?
You’ll receive a custom referral link with analytics showing how many players joined from your club.
How does my club track signups from our link?
You’ll receive a custom referral link with analytics showing how many players joined from your club.
How does my club track signups from our link?
You’ll receive a custom referral link with analytics showing how many players joined from your club.