Effective Date: 1 September 2025
Governing Law: State of South Carolina, USA
Metafide Corp. (“Metafide,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what we collect on metafide.com and related pages (the “Site”), how we use it, and when we disclose it. By using the Site or our online products/services (collectively, the “Services”), you agree to this Policy.
1) Information We Collect
Information you provide: contact details (name, email, phone), account credentials, feedback, support requests, and any content you submit.
Automatic data: device and log data (IP address, browser, OS, referral URL, pages viewed, timestamps), coarse location inferred from IP, and cookies/SDK identifiers used for session management and Site analytics.
From our Service Providers (processors): limited technical telemetry (e.g., uptime, error diagnostics) strictly to operate the Services on our behalf.
We do not intentionally collect information from children under 13, and the Services are not directed to them.
2) How We Use Information
To provide, secure, troubleshoot, and improve the Site and Services
To communicate with you (account notices, security alerts, support responses)
To analyze usage, detect/prevent fraud or abuse, and maintain service integrity
To comply with legal obligations and enforce our agreements
We do not sell your personal information and do not use it for cross-context behavioral advertising.
3) Sharing & Disclosure
Our commitment: Metafide does not share identifying information with its partners or customers.
Metafide will only disclose personal information in response to a valid court order or equivalent legal process (e.g., a judge-signed order requiring disclosure).
Service Providers (processors). We may allow vetted third-party vendors to process personal information solely on our behalf (hosting, security, analytics, support). These vendors are not partners or customers, are bound by contract to confidentiality and data-use limits, and may not use personal information for their own purposes.
De-identified or aggregated data. We may share non-identifying, aggregated insights (e.g., usage statistics) that cannot reasonably be used to identify an individual.
Corporate events. If we undergo a merger, acquisition, or asset transfer, personal information may transfer under the same privacy commitments and protections then in effect.
4) Your Choices & Rights
Access/Update/Deletion: Contact us (Section 11) to request access, correction, or deletion of your information, subject to verification and lawful exceptions.
Cookies: You can disable non-essential cookies via your browser; some features may not function without session cookies.
Email preferences: You may opt out of non-transactional emails via links in those messages.
Residents of certain U.S. states may have additional rights under state privacy laws; we will honor applicable requests consistent with those laws.
5) Data Security
We employ administrative, technical, and physical safeguards appropriate to the sensitivity of the data (e.g., encryption in transit, access controls, logging). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6) Data Retention
We retain personal information only as long as reasonably necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or de-identify it.
7) International Visitors
If you access the Services from outside the U.S., you understand that your information may be processed in the United States and other jurisdictions with privacy laws that may differ from those in your location.
8) Assumption of Risk; Careful Use
Use at your own risk. You agree that you will use the Site and Services with careful consideration and at your own risk, and that Metafide is not responsible for decisions you make based on information or outputs from the Services. Nothing on the Site constitutes financial, legal, or professional advice.
8) Assumption of Risk; Careful Use
Use at your own risk. You agree that you will use the Site and Services with careful consideration and at your own risk, and that Metafide is not responsible for decisions you make based on information or outputs from the Services. Nothing on the Site constitutes financial, legal, or professional advice.
9) Indemnification (to the extent permitted by law)
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Metafide, its affiliates, officers, employees, contractors, and its partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with (a) your access to or use of the Site or Services; (b) your violation of this Policy or applicable law; or (c) your content or misuse of data obtained through the Services. This clause does not limit any non-waivable consumer protections.
10) Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will post the updated Policy and adjust the “Effective Date.” Your continued use after changes become effective constitutes acceptance.
11) Contact Us
Metafide Corp.
Email: privacy@metafide.com
If you believe your information has been disclosed in violation of this Policy, contact us immediately.
12) Governing Law; Venue
This Policy is governed by the laws of the State of South Carolina, without regard to conflict-of-laws rules. Any dispute arising from or relating to this Policy or the Services shall be brought exclusively in the state or federal courts located in South Carolina, and you consent to their jurisdiction and venue.
12) Governing Law; Venue
This Policy is governed by the laws of the State of South Carolina, without regard to conflict-of-laws rules. Any dispute arising from or relating to this Policy or the Services shall be brought exclusively in the state or federal courts located in South Carolina, and you consent to their jurisdiction and venue.
Plain-English Summary of Our Core Commitments
We do not share identifying information with partners or customers.
We disclose personal information only when compelled by a valid court order (or equivalent legal process).
Vendors may process data only to run the Services for us and under strict contracts.
You should use the Site and Services carefully and at your own risk.
Where permitted, you agree to indemnify Metafide and its personnel/partners for misuse.
Note: This Privacy Policy works alongside our Terms of Service/EULA. If there is a conflict, the Terms/EULA will govern on matters outside of privacy.